Refund Policy
Last Updated: 7 August 2024
Thank you for choosing our Intellectual Property (IP) registration services. We are committed to providing you with the highest quality of service. Please read our Refund Policy carefully before making a purchase.
1. No Refunds
All payments made for our IP registration services, including but not limited to trademark registration, patent filing, copyright registration, and any related consultancy or advisory services, are non-refundable. This policy applies to all transactions without exception.
2. Service Commitment
Once a payment is made and the service process begins, our team commits time and resources to ensure the successful execution of your IP registration. Due to the nature of the services, and the immediate allocation of our professional resources, we are unable to offer refunds, even if you choose to discontinue the service.
3. Exceptional Circumstances
In rare cases where a service cannot be rendered due to circumstances beyond our control (e.g., sudden changes in the relevant IP regulations), we may, at our sole discretion, offer a partial credit or adjustment towards future services. Such cases will be evaluated individually, and any decision made will be final.
4. Errors and Omissions
If a payment error or unauthorized transaction occurs, please contact us immediately. We will investigate the issue and, if the error is verified, will take corrective actions, which may include adjustments or reversals of the transaction.
5. Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact our support team at [Insert Contact Information].
We appreciate your understanding and cooperation.
By making a payment, you acknowledge that you have read, understood, and agreed to this Refund Policy.