Our Commitment to Confidentiality
Teraju IP Sdn Bhd recognises that every disclosure made by our clients — whether it concerns an invention, a business strategy, a product concept, or proprietary technical data — is commercially sensitive and of the highest personal value.
We are unequivocally committed to safeguarding your confidential information. All information received in the course of our engagement is treated with the utmost professional discretion, used solely for the purpose of providing intellectual property services, and protected against any unauthorised access, disclosure, or misuse.
Information We Receive
In the course of providing our services, we may receive and process the following categories of information:
Invention Disclosures
Technical descriptions, drawings, prototypes, and any details relating to your invention or innovation shared for the purpose of patent searching, drafting, or filing.
Personal & Business Information
Name, company details, contact information, and identification documents required for official filing purposes with MyIPO or international patent authorities.
Correspondence & Instructions
Communications, instructions, and strategic discussions shared between you and our agents in the course of the engagement.
How We Use Your Information
Your information is used exclusively to deliver the intellectual property services you have engaged us for. This includes:
- check_circle Conducting novelty and prior art searches on your behalf
- check_circle Drafting patent specifications, claims, and related documentation
- check_circle Filing applications with MyIPO or international patent authorities
- check_circle Corresponding with examination authorities on your behalf
- check_circle Maintaining records as required by law and professional regulations
We do not sell, rent, share, or disclose your information to any third party for commercial purposes — under any circumstances.
Secure Handling Practices
We implement rigorous internal practices to ensure your information remains protected throughout and beyond your engagement with us:
Restricted Access
Only the agents directly handling your matter have access to your confidential information.
Secure Storage
All client files and communications are stored securely and accessible only through authenticated channels.
Post-Engagement Confidentiality
Our confidentiality obligations do not end when the engagement concludes. Your inventions remain protected indefinitely.
Legal & Professional Obligations
We adhere to all applicable Malaysian laws and the professional code of conduct governing registered IP agents.
Disclosure to Third Parties
We will not disclose your confidential information to any third party except in the following strictly limited circumstances:
- arrow_right When disclosure to MyIPO or an international patent authority is required as part of the filing process and is done with your knowledge and consent
- arrow_right When required by a court order or compelled by applicable law, in which case we will notify you to the extent permitted
- arrow_right When you have provided explicit written consent for a specific disclosure
Questions or Concerns?
If you have any questions about how we handle your information, or if you wish to exercise any rights in relation to your data, please reach out to us directly. We are committed to responding promptly and transparently.
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